Like you I`ve got two people who want to leave AOL but you can`t export the address book. AOL used to offer this facility and you can "Google" but none of the solutions actually work. If you go to AOL Keywords and search for "Address Book" or "Contact" book you end up at a dead end. "This Feature is no longer supported".
I`ve managed to sort this out for one mate and it is both time consuming and to be honest a PITA. (That`s not a bread by the way!)
You can access the AOL address book and literally copy and paste it into Excel. Reset the column headings and then cut and paste until you get an Excel spreadsheet which you save to a .csv format and then import to Outlook.
At the end of the day AOL have basically cut off the export feature which used to enable people to migrate to another service provider. Now you are on your own! Post back if you need more detailed destructions or drop me a PM. (I`m not likely to be online much later today - Referees meeting about ELV`s but the weekend might be good)
Ex AOL Customer here, now with Falconnet 1000 times better than AOL, Monthly Contracts so your friend won't be "tied" 8mb "Max" Broadband 30/300 usage allowance, no traffic shaping or port blocking, A Very Friendly UK Based Support team.