samtron tft not displaying

  dirt 13:40 01 Apr 2006
Locked

hi all

i am trying to fix a problem on my mates pc
the monitor (tft samtron) is displaying a message when connected to the pc saying that the optimal display setting is not set and then offers the recommended setting with a yellow box around a question mark underneath the text.
it looks like something that you can select using the function buttons on the the front of the monitor,
( you know like adjusting the colour etc).
none of the buttons on the monitor allow you to scroll or alter anything.
i took my monitor round and that ran fine
i altered the settings in display options to the lowest res etc incase the samtron couldn't handle anything high. i ticked the box saying do not show res that monitor can't handle.
the message seems to be saying that the highest res is not set for the samtron monitor but why would that
stop anything from being displayed??
the pc boots up fine but nothing is displayed on the screen at all.
the cables are fine and the led on the monitor is green all the way.
she bought it from a company who's phone number is now dead!!!!!! hows about that then.
no documentation.
i have very little experience with tft or lcd monitors.
am i simply missing something very stupid here??
please help
things like this bug me. i hate not fixing stuff
any ideas people??

thanks for your time

  Fruit Bat /\0/\ 14:25 01 Apr 2006

Manufacturer
Samsung
Display Type- LCD

Screen Type- TFT

Screen Size-17"

Width-380mm

Depth-175 mm

Height-383 mm

Weight-4.55 kg

Native Resolution- 1280x1024

Brightness- 300 cd/m2

Contrast- 600 :1

Response Time- 12 ms

Colours- 16.2M

IInterface- 15 Pin D-sub

Power Usage- 34W

Chassis Colour- Silver/Black

Standards- TCO'99

Cables Included- VGA Cable

Model number on rear click here for manual

  dirt 14:52 01 Apr 2006

thanks for the reply but i am not sure what to do with that
the monitor in question is a samtron not samsung
or is samtron made by samsung.
i'll check on the web for a manual though.
good idea.

  Fruit Bat /\0/\ 15:06 01 Apr 2006

Samtron monitors are made by Samsung

Native resolution is what your PC needs to be set to for the monitor

  961 15:13 01 Apr 2006

Will the monitor work on your computer?

So long as the refresh rate is not set too high the thing should work, so long as it is set to some resolution, even if not the native

  dirt 16:04 01 Apr 2006

my friend said she watched a dvd and this caused the problem not sure about that though.
i never thought to check the refresh rate
problem is she ain't local.
i'll see if she can get hold of another monitor to alter settings for refresh rate to 60hz
i can tell her what to do over the phone and see if that works.
it's quite far to travel to her so i'll try over the phone first.
she has no documentation so i'll have to try to use her to get model # etc on the phone.

any other ideas would be a great help the more i have the more i can do in one go.
thanks for the replies and advice. i'll use that link fruit bat once i've got the monitor details see if i can't get her a manual.
thanks again

cheers

  961 09:18 02 Apr 2006

Just wondered if the dvd play software has altered graphics settings, e.g. to try to play widescreen at a resolution or other setting that the monitor will not support?

Has system restore been tried to a time before that?

  dirt 16:08 11 Apr 2006

my mate hasn't got back to me so i assume problem is solved now

thanks for all who helped
hope i can return the favour one day soon

cheers

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