Samsung ML-1710 USB problems

  ameneses54 03:09 24 Oct 2004

I use a Samsung ML-1710 USB printer with my Dell 8300, 1Meg Ram, 3.4 mhz
My problem is that constantly I can't print ( the printer does not respond after the print command) and I have to reboot in order to use it, sometimes even I've had to erase the driver and re-install the printer.
This is a recurring problem and other USB devices work fine.
I'm using the latest Samsung drivers I downloaded from there site.
Please advice

  Belatucadrus 10:55 24 Oct 2004

Have you tried just turning the printer off and on, I don't know why but occasionally my 1210 when in power saving mode doesn't 'wake up' flipping the switch brings it back to life.

  anchor 13:46 24 Oct 2004

Try sending a message to Samsung customer support

click here

Lokk for Customer Care Team, click on "e-mail us", select printers, and fill in the on-line form.

You could also phone 0870 242 0303 (9-6 Mon-Sat)

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