ALLINSON 16:31 04 Dec 2006

having just received a high speed speedtouch modem to replace my sagem 800-840 when trying to remove the software for the sagem from add remove programs a window pops up saying " an instalation support file could not be installed" and below that it says " the system cannot find the specified file " any ideas ?? im with tiscali as my isp

  Stuartli 16:39 04 Dec 2006

If you have the original Tiscali CD-ROM with the Sagem drivers on it, it can be used to Uninstall the drivers.

  Stuartli 16:42 04 Dec 2006

If you are on an "up to 8MB" service with Tiscali, the Speedtouch 330 drivers page has a patch for the higher speed (it's in the left hand side menu a little way down). See:

click here

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