I was trying to remove spyware guard 2008 and downloaded the Superantivirus software. Once the process was complete it required a re-boot of the system. Now when I try to start up I get the error message that my computer was shut wrong last and I am give the option to start up in Normaly or in safe mode. I am unable to us the arrows on the keyboard to select safe mode. I thougt I was a problem with my keyboard so I tried and keyboard and had the same problem. PLEASE HELP!
Try starting in safe mode[just keep tapping F8 as the computer starts.]Maybe go into add Remove and remove Superantivirus software if that was the program that you downloaded.Then run your other security programs or try a System restore to a date when you had no problems.