marinbob100 18:42 27 Sep 2003

I have just bought a router to connect three pc to blueyonder broadband.
But i can't get it to work.

All the PCs have network cards fitted and they work fine when used through a server.

Any help would be appreciated


  recap 21:10 27 Sep 2003

Have you configured the IP address correctly?

  Sir Radfordin 21:18 27 Sep 2003

You need to register the MAC address with Blueyonder - you can do this from the SelfCare page.

  marinbob100 21:22 27 Sep 2003

Yes the ip address seems ok.
Its the mac address thats the problem.

When I try to configure it through explorer it say its already in use.
As far as I can tell everythings fine except getting the router to talk blueyonder.

When I get the mac address and type it in it says its already in use.


  powerpow 21:30 27 Sep 2003

I came up against a brick wall when first configuring out my router.Followed the book installation procedure to the letter.Try as I may couldnt get the darn set up to work .Yet the computers connected to broadband connection okay without the router set up.I finally tried a new straightthrough cable and voila! everything worked perfectly.I was using a crossover cable,which I had assumed was straightthrough.The set up called for a straightthrough cable.If you are sure your set up is configured okay check your cables They can so easily be the culprit.

  MjM Hellfire 22:58 27 Sep 2003

Have you entered your default gateway correctly?

Are your pc's on the same workgroup?

What OS are you using?

Have you manually entered the MAC address of your cable modem in the router?

Do you have firewalls?

First get one pc to connect to the internet, then add 1 at a time.

It is likely a configuration problem, probably the addressing scheme you have used.


3 x IP's,,
1 x Subnet Mask
1 x Default Gateway (router)
Workgroup - MSHOME

Ensure File and Print sharing is enabled. Just do one pc at a time as I said above. Once you have one accessing the net then the rest is easy.

  graham√ 23:00 27 Sep 2003

I'll have one.

  muppetmark 23:02 27 Sep 2003

With most routers there is an option to clone the mac address of the router to one of those you already have registered have you tried this ?

  marinbob100 13:30 28 Sep 2003

Hi Thanks for all your help.

As far as I can tell everythings ok except the mac address for the router.

When I go to the router set in explorer and type in the mac address.

Its says its already in use.
I have seen the clone option, but not tried it.

What the procedure.


  SEASHANTY 14:20 28 Sep 2003

See robin d. h. walkers website for cloning in the MAC address click here
He also gives full info on NTL and Blueyonder setting up.

  marinbob100 14:59 28 Sep 2003

Thanks for all your help.

The cloning worked.

Many thanks


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