router problems

  wwfc 18:12 04 Aug 2007
Locked

I have bought a router and tried to install it but all i get is a message that it cannot connect to my broadband, the instructions i got seem vague but having conected it up it said under manage wireles networks,adapter properties select obtain an ip address automatically, this i cannot find? however the wireles network is on and i can connect to it successfully? only when i go to the setup wizard and enter the activation code and then my broadband username and password does it then say "not able to connect" i have connected the router directly to the bt socket with the d-lik adapter and disconected all other phones etc but no go,any advice would help otherwise i can oly presume the router is faulty.

  ambra4 18:49 04 Aug 2007

Setting Up a Broadband ADSL2/2+ Modem/Router/Wireless 54Mbps with 4 Port Switch

It is strongly recommended by All router suppliers that you use a physically connected cable
to the Router via a Ethernet RJ45 cable for router setup.

Using a wireless connected computer for setup is Not recommended to access router setup at any time.

Do not power on the ASDL Modem/Router

Remove Telephone from wall jack if install

Plug-in the 2-way filter that came with Modem/Router

Connect Telephone Cable that came in the box to the ASDL/DSL Socket on Filter and to the ASDL socket on the Router

If you had a Telephone connected to the wall jack before, plug the phone into the socket on the filter mark Phone

If you have any Phone extensions, Fax Machine, Answering Machine, etc, an ADSL filter must be installed on each wall jack

Connect a second RJ45 Ethernet cable from Port 1 on the Router to the LAN socket on your Computer

Power up the computer Only and check the following:

Web Browser Settings

Internet Explorer 4.0 or Higher

Start IE web browser. Select “Tools” then “Internet Options”- “Connection Tab”

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Make sure there are no check marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”. Then click “OK” again in the “Internet Options” page.


Network Adapter Setup on all Computer

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

Click “Start”, “Settings” Network Connection

Double-click on the “Network Connection

Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

Tick the box “Show Icon in Notification Area When Connected,

An Icon will appear in the task bar when you have finish the setup

Click “Internet Protocol (TCP/IP)” Click the “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Modem/Router

Other Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

Also check the Lan card is not being powering off by Windows XP

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure- Click-Power Management Tab

Untick if tick- Allow Computer to power off this device to save power


Router Setup

Power On The Router And Wait 1-2 Min’s

Start your browser and enter the router access code, check the manual and just follow the instruction

Once the router setup is completed and you have SAVE the setting log out and close browser

Reboot the Router by power it off and back on and wait 1-2 Min’s

You should see 5 green lights showing on Modem/Router

The 2 displays Icon should be in the task bar-Right Click-Status-Support

What you should see is the following:

Address Type: Assigned by DHCP

IP Address 192.186.1.XXX which is the Computer IP Address

Subnet Mask 255.255.255.0

Default Gateway 192.168.X.X which is the router IP Address

If you click the Detail button you will see a lot more information the WINS Server is always blank

You should now be able to browse the Internet

If you have any other blank spaces (Gateway, IP address etc) you need to recheck the Router Setup and LAN Card setting

  wwfc 19:26 04 Aug 2007

before i look at my settings i can connect to the internet wirelessly so should i be changing anything?

  ambra4 19:35 04 Aug 2007

Just check the hardwire pc setting as wireless seem to be set correct

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