router problems

  im_stuck 18:30 17 Jul 2007
Locked

Hey,
Ive just got the netgear dg834g v3 and have got as far as the set up page in internet explorer and it doesnt seem to connect to aol even when i have got a little aol symbol on the windows toolbar saying connection available but it doesnt connect.

Also it asks for net ip address and first dns, which i dont know what it is or were to find it, i have also clicked the automatic option which finds the ip address and first dns but the netgear cant find it.
Any help would be appreciated.

  ambra4 15:42 24 Jul 2007

Have you setup the network card


Network Adapter Setup on the Computer

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

1. Click “Start”, “Settings” Network Connection

2. Double-click on the “Network Connection

3. Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

4. In the “Local Area Connection Properties” window all boxes should be ticked

Tick the box “Show Icon in Notification Area When Connected,

An Icon will appear in the task bar when you have finish the setup

5. Click “Internet Protocol (TCP/IP)” Click the “Properties” button

6. Select “Obtain an IP address automatically

7. Select “Obtain DNS server address automatically”

Do Not Change Any Other Setting

8. Click “OK”.

Your computer network card is now configured for use with the Modem/Router

Other Network Connection Setting

Start- Setting-Network Connection-New Connection Wizard-next-Connect to the Internet

Next-Set Up My Connection Manually-next-Click Connect using a broadband connection that is always on next Finish

  ambra4 15:43 24 Jul 2007

Web Browser Settings

Internet Explorer 4.0 or Higher

1. Start your web browser. Select “Tools” then “Internet Options”.

2. In the “Internet Options” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, go to the next step.

3. Under the “Internet Options” screen, click on “Connections” and select “LAN Settings”

4. Make sure there are no check marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

5. Click “OK”. Then click “OK” again in the “Internet Options” page

  ambra4 15:44 24 Jul 2007

Router Setup

Power On The Router And Wait 1-2 Min’s

Start your browser and enter the router access code, check the manual and just follow the instruction

Once the router setup is completed and you have SAVE the setting log out and close browser

Reboot the Router by power it off and back on and wait 1-2 Min’s

You should see 5 green lights showing on Modem/Router

The 2 displays Icon should be in the task bar-Right Click and click Status- Support

What you should see is the following:

Address Type: Assigned by DHCP

IP Address 192.186.1.XXX

Subnet Mask 255.255.255.0

Default Gateway 192.168.X.X

If you click the Detail button you will see a lot more information the WINS Server is always blank

You should now be able to browse the Internet

If you have any other blank spaces (Gateway, IP address etc) you need to recheck the Internet Options/LAN card setting and the Router Setup

All router have a reset button at the back of the router, which will normally reset the router to the factory setting.

It is sometimes desirable to restore the ADSL modem router to the factory default settings if you having problems accessing the Internet

  ambra4 14:54 04 Aug 2007

I take it that you are working if so tick the solved box

  ambra4 04:18 06 Aug 2007

Other area to check

If any firewalls are installed on any of the PCs, uninstall them.

This includes Zone Alarm, Sygate, Kerio, Norton Internet Security, Zero Knowledge Freedom, Cisco VPN Client, F-Secure, McAfee Firewall, Trend Micro, Comodo, PC Tools Firewall Plus etc.

In many cases, disabling the firewall is not enough; you have to actually uninstall it.

Do not install or re-install the firewall until after you have the network functioning properly.


Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Flow Control-Change to Enabled if Disabled

Click-Power Management Tab

Untick if selected "Allow Computer to turn this device off to save power


Other Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

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