i have virgin broadband, which i wish to connect to a router. the router is by pluscom, i have followed the installation process a number of times but no luck. the router ip address is 192.168.1.1subnet 255.255.255.0wan access dhcpi can configure my laptop which has xp to the router and test it with the ping test, but i cant seem to get internet acccess still and dont know what im doing wrong. could anyone help?
Did you unplug the cable modem or the STB for at least 5 min before you connected the router to it?
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