router causing problems for my laptop

  Rodders86 20:46 19 Nov 2007
Locked

I have a Virgin internet modem (NTL Home 250) and a ZyXEL wireless router, model NBG334W. I can receive the internet directly through the modem, but when I try to get it through the router (even with a cable, not wirelessly), I can't. I'm sure I filled in all the fields right when I was configuring the router, so I don't know what's wrong.

Any help you give me would be very useful.

NB I don't really know much about computing, so I'm not going to understand anything too technical.

Thanks.

  ambra4 18:04 20 Nov 2007

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