Hi.My HP laptop has become slow and a bit unstable with various progams not loading for what seems an age. I have run things like defrag, ccleaner, Eusing reg cleaner and Malwarebytes all to no avail. I now think I may need to do a factory restore using either the built in recovery partition or the recovery discs I created when the comp. was new. I have a 500gb external drive and Acronis but I am unsure about the correct procedure to restore. I would be grateful therefor if someone could give me step by step instructions to carry out my restore. I would probably print these off.
Strawballs Thanx but I have only just got ext HDD and Acronis so I can do restore. Will using discs prompt me to back up or do I need to do that first. Sorry to sound a bit dim but I am frightened of screwing things up completely ! lol
HP/Compaq laptops. 1. Reboot, and repeatedly press F10 (F11) at the HP logo until the recovery screen appears. 2. When the recovery screen appears, press "Next" and then "Yes" to perform a non-destructive recovery. 3. To perform a destructive recovery, click "Advanced" and then "Yes". 4. After the recovery is finished, the laptop will reboot.
To Restore Press F11 as that is the HP Restore key, I have a HP Laptop. But you need the Recovery CD that you should have made when New or you may have created a Backup to the Hard Drive. So you can test F11 as its starting without CD as you have nothing to loose
Ok . I have created Acronis b/up and done restore back to factory settings. Do I need to re install Acronis before trying to recover the b/up cos every time I try all I get is a message saying Windows cannot open and needs to know what program created it. Also I have a second problem now in that I can't access the PCAdvisor web site. It opens and almost immediately says internet experience cannot open it and aborts the operation .I have KIS AntiVirus