The request could not be performed because of an I

  Benje 22:00 12 Mar 2007

i get the mesage

The request could not be performed because of an I/O device error.

when i try to run anything on my cd drive thou the run in the start menu.

when i try to look at the cd in my dvd drive the computer says there is no cd in the drive.

ive tryed the advise on click here.

it didnt work

ant ideas?

  Fruit Bat /\0/\ 22:21 12 Mar 2007

Start settings - contro panel - hardware - device manager.

Check there is not an exclamation mark against the cd drive.

you could also open the case and check the ables to the drive are fully inserted.

  woodchip 22:30 12 Mar 2007

Have you tried uninstalling the drive in Device Manager? then restart your computer

  Benje 22:47 13 Mar 2007

its a laptop. so i have not opened it up to cheack the cables. the device is working properly acording to the device manager. my laptop has a cdplayer built in so u can play cds with out turning in the computer when i try to play a cd using this. i can hear the laz moving up and down but the cd does not spin. i wonder if its the motor in the cd drive.

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