Replacing an internal modem...

  mike2004 10:05 16 Sep 2004


Recently purchased a system from ctech2000, unfortunately it has a dodgy internal modem. They are sending me a replacement... as I am non techy, do you think I will I any problems replacing the modem?.

  Strangely Brown 10:14 16 Sep 2004

If it's the same model etc. and the drivers have already been loaded then it should be a simple enought task to swap out.

However, there can be some issues of logistics if it's a differnet model that may require you to :-

1) Remove the exisiting drivers
2) Remove the card
3) Reboot the machine without a modem inserted
4) Install the new drivers
5) Install the new modem

The above is basically some of the experience I have had in the past.

Unfortunately, until you receive the replacement, you won't know what needs to be done. Hopefully they will include full instructions.

The physical swapping of the modem cards is a simple process. Do you have an anti-static wristband?

  mike2004 17:28 16 Sep 2004

Thanks for the info. I am not sure which modem they will send, hopefully not the same as the dodgy one (QTEC?), can't find then anywhere. I will get an anti-static wristband first.


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