Replacing a Grahics Card

  sarahecp 19:45 24 Aug 2008
Locked

Hi,
I wondered if anyone could help!
My nephew has an HP Pavillion laptop and I think the graphic card needs replacing, the screen has lines and scwibbles all over it, I have connected the laptop to a monitor and the same problems occurs, so a hardware problem not a software issue.
Does anyone know if it's just a case of a new graphics card or is this a part of the mother board??

I would be grateful for any help or advice.

Many thanks in advance

Sarah

  DieSse 19:55 24 Aug 2008

In a laptop, 99% of the time it's part of the motherboard. You'd need to post the exact model to be 100% sure.

It may well be a software issue - you haven't excluded software by connecting am external monitor.

So before you go any further, you best make sure you have the latest graphics driver for the system. The exact model will help here too please.

  Fruit Bat /\0/\ 19:57 24 Aug 2008

"so a hardware problem not a software issue"

graphics drivers may be corrupt giving you the problem on both screens.
you were correct intry another monitor to disprove faulty screen.

1. uninstall and reinstall / update the graphics drivers and retry.

2. you cannot usually renew the graphics card on a laptop as it is on the motherboard.

  malgall 19:02 25 Aug 2008

are the lines like that as soon as the laptop starts up like the bios screen
if so then driver unlikly
if it only goes wrong as windows boots up
then windows or drivers more likly

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