removing a program not in "Add/ Remove

  driving man 16:33 04 Mar 2007

Have a friend in trouble. Although his problem relates to a sony/ eriksson phone I realise this problem occurs occasionally with other programs.
He has upgraded his phone from old sony to new sony.He had to remove all vestiges of old phone before installing the software for new one.
But although he used the sony uninstaller it still shows in Add/remove programs yet in another 3rd party uminstaller does not show.His new software therfore will not load.
Have advised reinstalling old version and trying again but no luck
He is using XP home
Please help if you can because he has to fit new windows to my house tomorrow and want his mind on job

  VoG II 16:40 04 Mar 2007

If it was installed using the Windows Installer then try click here

It doesn't actually uninstall anything, just removes the program's entries from the registry.

  driving man 09:30 06 Mar 2007

VoG sorry to take so long to get back but mate was away.
Yes it worked
Thank you

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone