Hi there, a freind of mine has got onto her computer the virus/worm/trojan "Project1". Despite my warnings she did not have any anti virus/anti spyware or firewall (this is her 1st pc). I hope someone has a solution to this hopefully a free one, I did try "hijack this" but it wont open, I am wondering if project1 can detect anysort of removal software.
My friend tried your approach but still no joy, it wont even let her go to the symantec website. One alternative is for her to try and copy her data and files to CD. If she does that though will it also mean copying Project1 as well? Apart from that will she have to go down the route of a complete re-format?
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