removal of BT Yahoo! Online Protection software

  atc 02:40 05 Aug 2007
Locked

after i updated my bt desktop help sofware. ive had problems with the norton software that comes with bt B/B. tried to install new online protection software but i could not because i had to remove the old software. this was to done when the new sofware was getting installed. i went to remove the old norton from add/remove programme from the bt software. then reboot the pc but i still can not install the new BT Yahoo! Online Protection software as it thinks an old version is on mmy m/c. i tried everthing i know with out any luck. can somone help.

  Technotiger 07:11 05 Aug 2007

Have you tried CCleaner click here

  atc 11:32 05 Aug 2007

thanks- ive found a norton removal tool on this web site click here

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