Remote Assitance

  The Spires 02:30 19 Nov 2003
Locked

Has anyone had any experiences with using remote assistance? Are there any problems using it? There are a few people who I have to travel too if they have Pc problems & I'm thinking of using Remote in future if the issues are sortable from here.

  hugh-265156 02:43 19 Nov 2003

if both have xp,and broadband its very good.

dial up not so,a bit slow but still works.

  The Spires 02:51 19 Nov 2003

Did you find you had to disable the Firewall on either pc?

  hugh-265156 02:53 19 Nov 2003

both of us at the time used zonealarm,did not have to disable.

they did not say if they were prompted to accept a connection by ZA(probally did)

since tried with me using outpost,no problems.

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