Remote Assistance Problem in Live Messenger

  RobCharles1981 18:20 12 Jan 2009
Locked

Hi

I'm trying to help a friend with a computer problem over windows live and I want to use the remote assistance to try and help him overcome his problem.

Using Windows Live Messenger 8.5.1302.1018 on x64bit Windows Xp and I have long installed this using the Windows Installer Package.

But when the contact issues the remote assistance request I get this message:

Adie wants to use the Remote Assistance feature with you, but you need to update your version of Messenger first. Please go to the Windows Live Messenger update site to install the latest version.

Any Ideas???

Thanks

Rob

  BurrWalnut 19:19 12 Jan 2009

Try CrossLoop instead. Is easy to use click here

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