remote access to PC

  iqs 13:53 29 Jun 2009
Locked

Hi,

I was asked to fix a friends PC via remote access,would sooner fix in person,but distance was an issue.

I established a link via Help and Support-Remote Assistance,which worked fine,problem solved.

Prior to this I tried Communications-Remote Desktop Connection,but the options that were available were for a LAN/Workgroup,the same network.There was no option to connect via IP,different network.

Am I missing something,or is there another option within XP which connects via an IP ?

This was my first attempt to establish a remote connection.

Cheers

  oldbeefer2 14:16 29 Jun 2009

I use the free Teamviewer click here for this task with my brother - simple and effective to use.

  iqs 19:08 29 Jun 2009

Thanks for the link oldbeefer2.

Have tried using the IP,but we can open port 3389 on the PC, Zone Alarm is not that helpful,thanks ßeta

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