I have recently tried to re-load Epson scanner Smart Panel after a System Restore. I get the message ISM.DLL not found and the panel will not appear. I have tried re-loading the scanner application and nothing happens. Reversing System Restore does not help. Any suggestions for a next step, please?
Thanks, Totally-braindead, the scanner is Epson perfection 1260 photo and works perfectly on a laptop. I've uninstalled everything as epson help website suggested and then reinstalled but it still won't work. I can find all the bits of the application in the epson file under programs, but when I try to load from there it tells me internet explorer has a problem and will shut down.
i have the same scanner,like you it`s smart panel plaey up.what i did was uninstall the scanner software,run ccleaner,resart computer then i reinstalled the scanner software and all seems to be now o.k.