reload broadband drivers after shutdown

  Magik ®© 19:29 12 Oct 2005
Locked

hi, my daughter has got BB today, all went well with her setting it up, but, when she shuts down the PC and then restarts it, it will not connect, until she pulls the usb plug out, restarts and then puts it back in, before i make my way over there in the morning, anyone any idea what the problem might be....thanks

  MAJ 19:41 12 Oct 2005

Make sure it is plugged into the main BT socket in the house and not an extension socket, Magik ®©. You don't say who the BB supplier is, or the operating system she's using.

  Fruit Bat /\0/\ 19:45 12 Oct 2005

BB modems are power hungry make sure connected direct to USB port on motherboard, not on hub or front case port.

A reload of drivers may be rquired

Via chipsets a pain as far as USB concerned. Make sure you have correct drivers the hyperion 4in 1 click here

  Magik ®© 19:45 12 Oct 2005

hi, she is on BT BB basic running windows 09se.they supplied a voyager 105 adsl modem

thanks

  Magik ®© 19:47 12 Oct 2005

that should of course be win98se..

  Stuartli 19:56 12 Oct 2005

The modem drivers should be installed before the modem is eventually connected to the system.

  Magik ®© 20:15 12 Oct 2005

thanks all, try it all when i go over there.

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