how can my sister install a fresh copy of vista,Windows edition ,here are her detailsWindows vista home basiccopy right 2006 Microsoft Corporation. All rights reserved.SystemManufacture: MEDIONModel: Professional PCRating: 2.0 Windows Experience IndexProcessor: Intel(R) Celeron(R) D CPU 3.33GHz 3.33GHzMemory (RAM): 766 MBSystem type: 32 - bit Operating SystemMEDION SupportPhone number: Hotline: 0870 7270370 / Fax: 01793 715716Support hours: Mo - Fr: 08:00 - 20:00 / sa - su: 10:00 - 16:00Website: Online supportComputer name, domain, and workgroup settingsComputer name: Tracey-PCFull computer name: Tracey-PCcomputer discription:Workgroup: WORKGROUPWindows activationWindows is activatedProduct ID: 89572-OEM-7332166-00204
place the dvd in the pc, reboot and follow on screen instructions to reinstall very staight forward.but make sure all docs etc backed up to dvd and all drivers & isp login details.
thats what the problem is,she did no get a dvd or cd with the computer.
Sometimes manufacturers have a facility to restore your PC to its original delivery state by pressing the F10 key as you boot the PC up. Have you tried this?If not you will have to contact Medion for either advice or an installation dvd.
i phoned them up and they said she should have a cd or dvd,but she did not get one,and they want £19.99 for a recovery disc.
That may have to be the answer then but ensure that it comes with the 'Product Key' so it can be activated.
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