sharpmat you are rong, when installing vista, it puts your orginal C: drive into a folder so you can access all of your documents called WINDOWS OLD, all you need it to open the C drive and find the folder, and copy and paste / move your documents.
Be careful with that last bit of advice as that implies you leave the drive intact. If you reformat the drive to reinstall then you will lose your data. Clean install being a better option really so as sharpamat advises, back up all your personal stuff first.
Presume that you have not got a vista DVD so yours must have been preinstalled on your ststem. click here this will take you to the correct area for your desktop to either restore or repair Dont forget before you do anything back up all your personal date
If you've got it it is accessed: ‘Start’ > All Programs > Packard Bell - Security & Support > Smart Restore. This will bring up a menu to choose from. Go to this Packard Bell click here Download the 6995740401.pdf file and read from page 38 onwards. Recovery Instructions from restore partition are on page 52 using 'Smart Restore'
Instructions on creating your own DVD Recovery Disc are on page 20.
Hope this helps.
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