I installed a 'backup' copy of a well known CD/DVD burning programme on my PC and it worked Okonce or twice and after that every time I went to burn something it ejected the blank media with a message along the lines of 'Please Insert A Blank Disk'. I uninstalled the programme and reinstalled an earlier version but I had the same issue. The only way as far as I can see to reinstall any version is to wipe my drive unless I can possibly edit the Registry. I have spotted entries to this software in the Registry in the path: Local Machine/Software/Microsoft/Windows/Current version/Installer/Folders. On this page under the column Data there is a number 1 against all instances or subfolders for this programme. Is it simply a case of deleting these entries (I have already uninstalled this software and backed up the Registry) or do I edit and change the 1 to a 0 or is there something else I can do?
what I do when traces of an unwanted program remain is Start>search>all files & Folders and type in the name of the program . Then click Search now, and delete all it finds. If you've already installed another copy of the program that complicates things, but you can perhaps get round it by renaming the new copy "xxx2" BEFORE you starty the search/delete operation. Or, better still, remove the new copy, delete all traces of the previous (as described) then re-install.
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