Registry - cannot delete file

  badgermansix 07:11 07 Dec 2004

I cannot delete an item in the registry.
I keep getting the New Hardware Wizard for my printer every time I start the PC.
This is a recognised Microsoft bug, I have downloaded the instructions to sort it from Microsoft (Q298370).
After backing up the Registry, I try to delet the item described (LPTENUM) but keep getting the message "Cannot delete LPTENUM: error while deleting key"
Any ideas please?

  rawprawn 07:29 07 Dec 2004

Try to delete it in Safe Mode. Tap F8 on boot (WINDOWS XP)Make sure you back up the registry first.

  swapper 07:49 07 Dec 2004

rawprawn, I'll give that a try and come back tonight!

  sattman 08:12 07 Dec 2004

Setup secures the key. But! you can change the ACL on the key so you can delete it.

highlight the key, RT click, Permissions , Add
Grant full control

Now you should be able to delete the key

  badgermansix 13:44 07 Dec 2004

rawprawn, I tried that in safe mode but it did not change things. thanks anywat :-)

sattman, I tried that and got an excellent result. thanks a lot:-)))

  sattman 22:55 07 Dec 2004

Many thanks for acknowledging your success

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