Red text printing brown

  Newuser939 15:07 12 Nov 2008

I have a Canon Pixma iP5000 printer with which I have generally been very pleased. However, although photos and images are printed perfectly across all colours, red text (for example negative numbers in a spreadsheet) seems to come out a very brown shade of red. I have raised this with Canon who have sent me a completely irrelevant reply (for example, suggesting using their Easy Photo program to print even though I particularly asked about text). Has anybody else had this proble? If so, how was it solved, or is it just one of those things?

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