Recovery disks

  rimp 14:08 18 Jul 2008
Locked

When we bought our old computer, after setting it up we made recovery disks immediately. Recently we decided to have a clean out and start afresh. Four times I used the disks and at the end of it all, the computer just hangs. I contacted Hp and they the disks are corrupted to buy new ones at almost £30.00. However they also directed me to their help link where it states it can take hours to complete.I tried again and after 10 hours I switched the computer off. Is there another way round this, can I use the recovery disks off my other old computer ? As an oap on a budget this is a lot of money to me.

  Pamy 14:11 18 Jul 2008

You cannot use rewcovery disks from another computer,they have to be from the one concerned.

  rimp 14:25 18 Jul 2008

I thought not, thanks for the advice.

  Pamy 14:32 18 Jul 2008

you can still have a clean out, without having to do what you wanted to do. I am sure others can advise if you tell them exactly what you want to do and why

  ambra4 14:38 18 Jul 2008

What problems are you having with the computer just list the fault and I am sure the forum members will assist if we can

  Pamy 14:48 18 Jul 2008

I would now advise that you tick this thread as RESOLVED, and start a new one with a differrent title(you may get more responces that way)

  rimp 19:06 18 Jul 2008

that's just it, now when I turn on the computer a message appears " Windows not installed correctly, reinstall recovery disks ". It's like going round in circles.

  woodchip 19:16 18 Jul 2008

Did you not get a oem Operating System Disc with your HP computer? I got one with my Laptop

  rdave13 19:27 18 Jul 2008

Just a thought, try tapping F8 when the computer is booting up. Hopefully you'll get to a screen that you can choose (with the arrow keys) 'last known good configuration'. Press enter. See if that helps.
If not you might have a hidden partition so that you'll have to tap F11 or on some computers F10 at start-up and that will start the reinstall to factoty settings. You will lose all your programs unfortunately.

  Pamy 19:38 18 Jul 2008

rimp, I did not know that you could not boot up your computer when you said that you wanted to clean it up. That is why I advised you to start a new thread with a different title.

Tick one of these threads as RESOLVED. and only stick to one of them.

  Pamy 19:38 18 Jul 2008

rimp, I did not know that you could not boot up your computer when you said that you wanted to clean it up. That is why I advised you to start a new thread with a different title.

Tick one of these threads as RESOLVED. and only stick to one of them.

This thread is now locked and can not be replied to.

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