I have put the hard drive from an old laptop into an external caddie and connected it to my computer in the hope of copying any important files off it. Trouble is, the hard drive is not visible in 'My Computer'.
I can see the drive in Disk Management, it has 2 partitions (10Mb & 39.24Gb) but neither has a drive letter associated with them, and the only option I get is to 'Delete Volume'
I have found the problem. The hard drive had Norton GoBack installed on it, which created an unrecognised partition. click here has the solution, except I can't get hold of a copy of partedit that words.