receiving same email several times

  Kingfisher 20:00 07 Aug 2007
Locked

I have just received the same 4mb email 18times from one of my mates, only seems to be emails from him,have had a similiar thing in the past from him, Other people are also getting multiple emails from him. can anyone advise me what could be the cause of the problem.
He is using outlook 2003 and btopenworld with win xp,
thanks in advance

  VoG II 20:10 07 Aug 2007

He could try increasing the timeout value. In Outlook 2007 this is done as follows (2003 should be similar).

Tools > Account Settings, click on the account name, Change button, More Settings button, Advanced tab and move the Server Timeouts slider to the right.

I have mine set at 5 minutes.

  Kingfisher 21:15 07 Aug 2007

Thanks VoG will give it a try, will leave thread open for a while,
Thanks for advice

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