Receiving faxes on computer is blocked

  Drpeter 18:54 21 Mar 2005
Locked

I am unable to receive faxes, the senders are given a voice message which says, ”Sorry, we are not receiving faxes. Goodbye.” Sending faxes from the computer presents no problem.
BT tells me that they do not block faxes. I use Windows XP Professional and the built in Windows firewall lists exceptions for the Microsoft Fax Console and also Snappy Fax. I have used both programs – sending is no problem, receiving – No joy!
Firefox v 1.0.1 is installed, with the extension AdBlock v5 d2 *nightly 39 and wonder if this latter might be causing the block.
Has anyone come across the same problem? Any suggestions would be very welcome.
Peter

  Jackcoms 18:56 21 Mar 2005

Are you using BB or dial-up?

If BB, you cannot send/receive faxes in the conventional sense.

  Drpeter 20:01 21 Mar 2005

I am on Broadband, but the fax modem, on COM 3, is obviously on the normal telephone line NOT BB! As I stated above, there is no problem sending faxes, only receiving is blocked.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone