Receiving duplicate emails???

  cbr keith 09:51 16 Apr 2008
Locked

Hiya All,

I've searched high & low looking to solve this without any luck, so I'm hoping you can help me...

I've started using MS Outlook (2002) instead of Outlook Express as Outlook syncs with my Blackberry easily.

My problem is when I send & receive in Outlook I receive each email twice.

Didn't happen with Outlook Express and I'm using the same email accounts.

Any ideas you may have would be greatly appreciated.

Thanks
Keith

  Furkin 09:56 16 Apr 2008

Strange,,,,,, about half of my O.Express items come over twice (on the odd occassion more than twice) I'm on Supanet.

It might be something to do with 'leaving message on hub' box ?!?!

I'm not sure, but if you leave it on the ISP hub, it might just be getting sent more opften ?

For my part, I just put up with it now,,, & delete the duplicate.

Good Luck

  Eric10 09:58 16 Apr 2008

possibly click here
and click here

  jack 10:31 16 Apr 2008

Will mean it will come in again each time the server downloads
Search tools to ensure that box is untiicked

  cbr keith 10:34 16 Apr 2008

Thanks for the info

I could put up with it but most days I get around 50-100 emails & deleting them all is a pain!

Eric - Thanks for the links but I've been to MS Update to make sure I had all the relevant fixes in place...

Any more ideas greatly apreciated!

  cbr keith 10:36 16 Apr 2008

Thanks Jack - I've already looked there too. The "Leave Message On Server" box is unchecked

  Woolwell 10:47 16 Apr 2008

I had what appeared to be this problem with a message rule. For some reason which I was never able to fathom out as well as moving a message to a folder it also created a duplicate. Check your message rules.

  cbr keith 10:50 16 Apr 2008

Thanks Woolwell - I did have some simple rules just to sort messages into folders.

Just in case, I deleted the rules so none are applied and the problem is still there.

I guess it'd be boring if it was easy!

  cbr keith 12:17 16 Apr 2008

Problem lay with the settings at my ISPs server. I could choose to keep a message on the server for x days.

Disabled this option and now only get one of each mail.

Thanks for all you input!

Kind Regards
Keith

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