receiving a call while on my computer.

  aaron4242 14:34 29 May 2016
Locked

I was on my laptop and all of sudden my laptop somewhat froze and a number flashed across the screen saying call this number its a "SECURITY WARNING" The number was 1-844-878-4902. I called the number because the computer would do anything. So I called the number and a gentlemen stated that he was from technical support and he wants to help me with my problem, however that didnt make sense to me so the first thing I mentioned was is this going to cost me MONEY and they mentioned YES. So I stated that Im not going to pay however I will take my computer back to the store. The next thing to happen after I told the Tech person that I was taking it back to the store was that my computer cleared up. Now question is how did that happpen? and is something I should do to prevent that problem in the future.

  Nontek 15:10 29 May 2016

Obviously a scam - ignore. Meantime make sure that you have good up-to-date anti malware such as Malwarebytes Pro to protect against such scams.

  Fruit Bat /\0/\ 16:37 29 May 2016

Make sure your protection is up to date and scan for virus and malware.

  difarn 17:28 29 May 2016

As Nontek has said it is a scam. You may be interested in this article from Malwarebytes explaining how it happens and what you could do if it happens again.

click here

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