rebooting itself

  birddog 01:03 18 Sep 2004

i run win xp [which i hate] and my pc has started booting up again when i have closed it down.
i have tried going back with system restore [which never works]but to no avail. any ideas?

  temp003 05:00 18 Sep 2004

What may be happening is your computer cannot properly shut down, causing a fatal error which causes the computer to reboot.

Right click My Computer, Properties, Advanced tab, Startup and Recovery, settings. In the section for "System Failure", untick the box for "Automatically reboot", click OK, OK to exit.

Try shut down again. If there is a fatal error, it will give you the dreaded blue screen of death and stays that way, you can copy down the error message and see if it sheds any light.

A shutdown problem can have many causes. If the error message shows it's to do with a hardware driver, or some running process, you may start troubleshooting, or post the error message here for help.

The other way of finding out what's causing a fatal error is click Start, Run, type eventvwr.msc and press Enter.

Next to the system log, look for errors. Double click the item and read the error message.

For ideas on troubleshooting XP shutdown problems, click here

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