Really slow PC- please help!

  Jacks1515 18:08 07 Jan 2008
Locked

My pc laptop started running really slowly recently after I downloaded McAfee free version and an anti-spyware and adaware programme. I've since removed all of these and it's still running really slowly, I want to use it to watch an internet TV service provided by my university in halls of residence. I then realised that it's playing dvds really slowly too!
I've tried C Cleaner and deleted what it said and I tried another 'super anti-spyware'program from a suggestion from this site.

I really don't know what to do now, can anyone help please? Thanks

  Technotiger 18:14 07 Jan 2008

Check in Services to see if anything is hogging the CPU.

  paul€ 18:17 07 Jan 2008

Xp or Vista?

Run msconfig / startup and untick all start up programs, except your anti virus.

For XP it's start / run / msconfig / start up.

For Vista it's Orb / in start search type / msconfig / continue / start up.

  paul€ 18:20 07 Jan 2008

You could also try a system restore to a time when the computer was running correctly.

  Jacks1515 18:26 07 Jan 2008

Thanks for this!

I tried to restore it when it happened, but it didn't seem to help.

Also just went to start/run but then it asked for the name of the file I wanted to open, not sure what to type?

Don't know how to check Services to see what's happening with the CPU either...

Sorry, I really don't have a clue about computers!!

  thosebananas 18:26 07 Jan 2008

im not having the same problem... but i did the msconfig thing, went to services and i have approx 50-60 things runnin.. all of them seem legit, but is this excessive?

  skidzy 18:27 07 Jan 2008

" My pc laptop started running really slowly recently after I downloaded McAfee free version and an anti-spyware and adaware programme. "

Are you actually pointing the finger at Mcafee,it can be a resource hog depending on your spec of the machine.

Mcafee removal tool; click here
or click here


Then run Ccleaner again and reboot.

Reducing the startup programs as suggested by paul€ will certainly help.

Though chances are,if you want to use the Mcafee removal tool....you may need to reinstall the Mcafee product you choose.

  Jacks1515 18:31 07 Jan 2008

Thought it was the McAfee, so looked on here and downloaded the McAfee uninstall thing, which seemed to remove it completely from my laptop.
C Cleaner was a further attempt to solve it after that too...

It's XP and about 5 years old if that helps.

I'm also running AVG free and the windows firewall.

  skidzy 18:31 07 Jan 2008

Check your task manager;

CTRL+ALT+DELETE

Under processes,what is hogging the resources ?

What is the cpu usage ?

Start / Run and type MSCONFIG and enter,then select startup.

  Jacks1515 18:59 07 Jan 2008

I did the msconfig thing and removed everything except avg, there were loads of other things. When I restarted it came up with a message telling me that it was set to diagnostic and to change it back. What should I do?

Also, looked at the task manager and it said:
CPU usage=100%
23 processes
The biggest one was svchost.exe at 32, 956K
then iexplore at 29,172K.

It's still running slowly.

Thanks again.

  skidzy 19:10 07 Jan 2008

In MSCONFIG / General select normal startup and ok,you will need to reboot the computer.

svchost.exe can be disguised by a virus , i would run your av again,makesure its updated.

Also run Superantispyware click here

Also try an online scanner click here

We have other tools to recommend if needed.

You should also bear in mind,the drive is 5 years old and maybe starting to fail.
Recommended advice,backup anything you need as soon as possible.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment regarder des séries et talk-shows américains en France ?