re- microsoft screen

  Jade 14 G 10:12 11 Aug 2005

I have a few problems getting online as am waiting for a new modem so have to restart it then its ok but am hoping it clears up with the new modem but before l sign on a error screen from microsoft comes on saying 'Gneric host for win32, accounterd a problem and needs to close but never does. As l am not online then just on desktop it goes when l am online so cannot send it anyhere and l only get it at that time.
Ue aol and XP

  Graham ® 10:18 11 Aug 2005

Look in Event Viewer for errors:

Start, right click My Computer, Manage, expand Event Viewer, System. Select an error, Action, Properties.

That may give a pointer to the problem, and you can send to Microsoft for more info.

  Jade 14 G 10:35 11 Aug 2005

trying it now wil get back later as have a appointment,Jade

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