re intalling xp

  Hucky 12:51 28 Feb 2007
Locked

hi..i am thinking of re installing xp from disc i have because word will not work properly, also i could do with clearing out the old files etc...will i have to re install my b band connection as well... as i have my brothers internet from mine via router ta!

  recap 13:36 28 Feb 2007

Word may be corrupt, there are options to fix this without re-installing XP. As for your old files, search for the ones you don't want and delete them.

With Word it may only require the Normal.dot to be renamed as it may have become corrupt. This would then reload a new Normal.dot and Word should then work correctly. You should find it here: c: / Documents and settings / <Username> / Application Data / Microsoft / Templates

To help clean your system, there are other options. Ccleaner or Ashampoo WinOptimizer will help clean your system.

Download Ccleaner if you click here

Download Ashampoo WinOptimizer if you click here Download at the right hand side of screen.

  MichelleC 13:37 28 Feb 2007

Why not try and repair Word? Do you have the option under Help to 'detect and repair'?

You can clean out lots of files with AFT Cleaner click here

If you're still having probs you can do a 'repair' install with full xp disc.

  Hucky 15:01 28 Feb 2007

cannot seem to re install media player either,,,i try to install version 9 but tells me that another version is installed even tho its not in the add remove programs

  Hucky 15:04 28 Feb 2007

keep gettin windows installer crop up too
wat a mess!!

  recap 16:08 28 Feb 2007

I would run an anti-virus program to make sure the system is not infected.

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