I recently sent an email to a friend at work and she rang me to say she is having problems with her computer at work. Apparently they have been re-imaged during the Xmas Hols. She didn't know what this meant and neither do I. What does this mean, possibly a reinstall of the operating system or an upgrade?
Re-imaging is the copying of software onto multiple devices from one standard image using volume licensing media. All Microsoft Volume Licensing customers have this re-imaging right. However, there are certain conditions to using the volume license media for re-imaging if you are re-imaging to replace the software previously installed either by the Original Equipment Manufacturer (OEM) or from full packaged product (FPP).