random shut downs

  Majin_Vegetto 16:23 07 Nov 2007

recently i have noticed that whenever i play music or watch music videos while surfing the web my computer turns itself off. I have spoken to the tech guys at pc world and they say its spyware problems so i downloaded spybot which seems to delete the problem but when i switch off my machine and switch it back on it seems to have the same ones all of which are cookies. can anyone help me out with this bcoz this is really starting to get annoying now

  Jak_1 16:31 07 Nov 2007

Have you tried running your av and antispy progs in safe mode with system restore turned off. If the syware is in the system restore files then they can not be eradicated from there whilst system restore is active.

  Majin_Vegetto 16:32 07 Nov 2007

thats the thing i can't even get into safe mode. as i do not get the chance to viz the boot screans.

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