PX710W printer-- cannot scan from it

  unitedman 18:23 07 Apr 2010
Locked

I have recently bought a PX710W printer and have it connected to my PC via USB cable. Cannot get it to scan..I get an error" Epson scan cannot be started There may be a problem with the network settings"
Any advice

  Sea Urchin 18:57 07 Apr 2010

Have you downloaded the Epson Scan driver - you can do so from here

click here

  unitedman 19:28 07 Apr 2010

yes i have done that

  unitedman 19:38 07 Apr 2010

Will print from PC but will not scan to PC

  Sea Urchin 19:48 07 Apr 2010

It sounds as if you have the print driver but not the scan driver

  unitedman 20:37 07 Apr 2010

how do i know if i have the scan driver?
How do i get it?

  unitedman 20:43 07 Apr 2010

Have gone to event manager -On button settings it says Cannot connect to scanner , Check Scanner connection , yet the USB cable is the one I use for printing , should this not make it connect?

  Sea Urchin 22:22 07 Apr 2010

"how do i know if i have the scan driver?
How do i get it?"

I gave you a link to the drivers in my first post, and you said you had already downloaded the scanner driver. Click on the link, and then select your operating system and then click on Drivers & Software. Then download and install the Epson Scan driver.

Here's the link again

click here

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