PSP Update Help

  rossgolf 17:48 27 Dec 2007

when ever i try to update my psp to the new version using a game i got to where it says update and then it takes me to a screen with just the back ground and a blank screen with online X and O buttons when i press them nothing hapens
on he online guides the screen does not do this.
any ideas
psp version (atm):1.50
wanting to upgrade to version:3.8

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