I am running windows xp home with pre-istalled software. I would like to use the above programme but do not have the product key number , I have tried the product key number on the side of the computer, but that does not get me into the programme. Is there away of finding this product key number? as I have said there is no disc as it was pre-installed.
The serial number and product code aren't the same thing. The product code allows you to install MS word and is used to generate the serial number.
If you can't find the product code can you speak to who ever sold you the computer? That would be your best bet.
If you can't then I'm afraid your stuck. If you can't afford a new copy of MS Office, there are alternatives like Ability Office or StarOffice for ~£40 which do a good job of importing word documents. There is also openoffice.org, the free version of StarOffice, that you can download but unless you have broadband can be a bit of a hefty download of ~65MB.
I don't understand this, if it was pre-installed the product key should not be needed, it should just work. You only need the key when you install the software.
At first I thought you are trying to reinstall for some reason. All preinstalled Office applications are usually included on the system Recovery Disc, or more normally a separate CD with the key included. But you say you do not have this disc. So is Word installed or not? If it is you don't need the key. Can you please let us have more info.