Problems Uninstalling Software

  Sibbo 18:47 22 Feb 2003
Locked

How do you uninstall an application that will not uninstall via Windows add/remove programs or through the uninstall feature in the Start/Programs menu?

  spikeychris 19:00 22 Feb 2003

What O/S are you running?

  Sibbo 19:08 22 Feb 2003

XP Home

  spikeychris 19:15 22 Feb 2003

click here any problems with the reg post back.

Chris

  Sibbo 19:24 22 Feb 2003

Doesn't this article just tell you how to remove it from the add/remove list?
I'm trying to remove the actual application itself. It will not uninstall via the usual methods.

  spikeychris 19:40 22 Feb 2003

Apologies, lazy reading. Do you get an error message when you try to delete from add/remove?

What are you trying to delete?

Chris

  beeuuem 19:45 22 Feb 2003

This often works on obstinate progrannes

click here

  Sibbo 19:47 22 Feb 2003

I am trying to remove McAfee Spamkiller. The error message states "Setup specialist cannot load the set up log file. Please reinstall the application you want to remove". I've done this and still no luck. When I re-install and then re-boot my virus/firewall software does not load. When I try to uninstall that software it says that I am not an administrator.

  spikeychris 20:01 22 Feb 2003

How long have you had the program installed? you could use system restore to "take you back" to a time before you installed the program.

Chris

  spuds 20:01 22 Feb 2003

Is that suppose to do that?

Just clicked on link and it produced a white screen. Behind white screen was my downloader, open and ready for action. Phew-Wondered what was happening (:o)

  Sibbo 20:08 22 Feb 2003

I've had the program installed for about a week Chris. I've done approx. 4 restores today to get my virus/firewall software working correctly. Every time I re-boot I get the same problem. I'm a bit wary about doing too mant restores. I did this some months ago and my system crashed and I had to do a clean install of the OS.

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