problems with outlook express

  Deniset 16:50 08 Sep 2007
Locked

Hello
Outlook Express was working fine this morning and suddently I get this message when trying to open emails.

"There was an error opening message". "An error has occurred".

I hasve tried a system restore, but the same message appears.
I do not have the disc for Outlook Express, it was preinstalled when I bught this computer only 3 months ago
Any advice please

  eedcam 19:04 08 Sep 2007

OE is part of internet explorer you could try reinstalling that click here

  Deniset 07:37 09 Sep 2007

Thanks for the information. I am a noive at this and having looked at the website it looks a bit too complicated for me

  Leslie-212488 08:05 09 Sep 2007

i had a similar problem, a week ago. It was suggested i try one of the OE repair programs.
' easy outlook repair' worked for me.
you can 'google' it, download it, and run it.
It worked for me.

  LAP 08:10 09 Sep 2007

Thanks desboy, noted.

  Deniset 08:29 09 Sep 2007

Thanks, have just downloaded it, but then get error message, saying outlook will have to close (send error report etc). Any ideas what to do now?

  Graham. 09:14 09 Sep 2007

What version of Internet Explorer or you using? Help, About...

  Deniset 15:27 09 Sep 2007

IE 7

  mfletch 15:53 09 Sep 2007

Hi can you remember how many messages was in your inbox?

If there was allot this can cause problems,

You can create a new inbox folder but your emails that are in there will be lost,

You can create a new Inbox folder using the following steps:
1. Exit Outlook Express.
2. Search your hard drive for Inbox.dbx and delete this file.
3. Restart Outlook Express. A new empty Inbox folder is created automatically

You can also create a new out box in the same way outbox.dbx


mfletch

  Deniset 07:00 10 Sep 2007

mfletch, thanks for this I can get to my hard drive, but then am a bit lost. Apologies for not replying sooner

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