Problems with my USB external hard drive

  whisked 12:43 21 May 2006

Just recently my external hard drive which i use with my laptop has been playing up and now this morning it won't power up properly. I can hear it whirring but then it clicks and stops and the drive isn't now being picked up on the laptop.

I have quite a number of important files and confidential info on it which i must get back. Am i screwed here?

  bushy_384 12:47 21 May 2006

I had exactly the same problem with my drive and unfortunately i could not fix the problem. I had to replace the external drive.

I would suggest contacting the hardware manufacturer to see if there is anything they could do to help.

  whisked 13:05 21 May 2006

I guess that would mean sending it back to them. Not keen on letting them access confidential files and data which i take it they would have to do to fix it.

Oh well i suppose that teaches me to backup my files in future. :(

  Fruit Bat /\0/\ 13:17 21 May 2006

They will test it to determine the fault (electronics , platters, heads, motor) then probably send you a replacement.
They will not be intereseted in the slightest as to what is stored on it.

Is the a hard drive in a caddy or fully encased external?

Hard disk checks before you condemn it
click here

200 ways to repair a HDD
click here

  Diemmess 14:06 21 May 2006

If the HD is in a powered case try another USB connecting lead.
They can sometimes go faulty without a good reason!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

iPhone X review

Political cartoons in 2017: Chris Riddell, Rebecca Hendin and Dave Brown on what it’s like to…

The best iPhone for 2017

Tennis : comment regarder la finale de la Coupe Davis 2017 ?