My friend has a laptop with XP home edition, and he has IE7. He just rang me and told me that he has not used his paltop in over a month, and hes put it on today, and when hes tired to surf the internet with IE7, he clicks on the icon, he says the net opens for about 1-2 secs, and then explorer just closes again. He does not have google chrome or firefox installed, and he cannot even get to do any updates or use any other browser. Hes also told me that he had avast antivirus on the laptop, but he thot that avast woz the problem, so hes taken that off(I dont know why as he's got no security now, lol)......any suggestions pls?? could he already be infected with a virus, and maybe this is the cause??.......urgent help needed pls
thanks guys, ive just sent him a txt, as hes just gone to shops, ive mentioned the start with add ons, and whether hes got installation cd. what do u think problem could be?? Virus?? or just that no updates??