Problems with Kaspersky

  marty03321 16:48 19 Sep 2010
Locked

Hi all,
I have run Kaspersky 2010 for a while now without any problems. I updated to the 2011 version and am having problems. I can't update the virus database and it's telling me I have viruses on my pc. When I scan my pc it never completes the scan and freezes.

Any ideas?

  Sea Urchin 22:56 19 Sep 2010

Did you remove the 2010 version before upgrading? I would remove it again using the Kaspersky Removal Utility, and then reboot your PC and install the 2011 version.

Download from here:

click here

  kristain 05:50 20 Sep 2010

it's always better to remove old version before updating to new one if you did not upgraded the previous version

  marty03321 10:28 20 Sep 2010

Yes, I removed the old version using their removal tool. Only then did I install the latest version.

  Ollyolly 12:28 20 Sep 2010

Marty03321,
I've installed 2011 over the top of 2010 on XP, Vista and Win7 without problems.
Is it worth reinstalling 2010, getting that up to date then installing 2011 over the top?

  marty03321 16:00 20 Sep 2010

I have tried, but I can't download any version now. The connection just times out...

  Sea Urchin 16:38 20 Sep 2010

Try downloading and installing it from here:

click here

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

See mcbess's iconic style animated for Mercedes-Benz

iPhone X news: Release date, price, new features & specs

Black Friday 2017 : date, sites participants & bonnes affaires