Ive got a jpeg that was created for me and I am trying to reduce the size using a freeware program called XnView. The only problem is that every time I try I just get a totally black image. Has anyone come across this problem before or has any suggestions as to get around this issue?
IrfanView is free and very capable in the right hands click here
If you get a similar result with that then I'd suggest your graphics chip or its driver is possibly at fault. You can verify this by trying your black image on another PC. If it is still a black image it is the graphics program at fault. Since the issue only seems to occur when using the XnView program though, I'd agree with Forum Editor that it is likely to be the culprit.
Try IrfanView or better yet, the last (August) issue of PC Advisor magazine has a copy of Ulead PhotoImpact 6 on the covermount CD. Ulead PhotoImpact is a real gem and version 6, although a few version old, is nothing to be sniffed at.
I was thinking the same thing in terms of converting it to gif and then reducing it. Ill give it a go later today and see what happens.
Taran, I tried with it Irfanview originally but its a quite a big file and it didnt allow me to do it. I got a message saying that I needed to register/buy the deluxe version in order to carry out this process.