Problems with external modem

  suburban train 23:57 13 Sep 2004
Locked

Im using an external modem but it when i use hyper terminal or internet explorer to connect to the internet an error appears saying modem not found hardware error

but

i can connect with AOL no problem using the external modem

how can this be anyone got any ideas??

im using windows 2000 pro on a toshiba laptop and the external modem is elite series

  Diodorus Siculus 08:15 14 Sep 2004

Check your dial up networking connections.

Under properties, the modem selected should be the external one - it sounds as if the DUN connection is perhaps looking for the wrong modem...

  suburban train 19:24 14 Sep 2004

still cant connect using IE but can with aol

any help?

  suburban train 21:55 14 Sep 2004

after checking phone dialler i can make calls through my modem but cant connect using IE can anyone help

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