Problems Connecting to One Website Only

  Kilty 12:37 02 Dec 2009
Locked

I am having problems connecting to a website, I can connect to all other websites without a problem, but this one either times out or redirects me to a hosting companies webpage. It is a website where I host my own site and on the page I need to enter a user name and password, nobody else has this problem and the company say the problem is at my end.

Thanks in advance for any help given.

  scotty 13:02 02 Dec 2009

I once had a problem accessing cpanel which is the control panel for my website. Turned out to be some security software (possibly a firewall) was blocking the port used when logging on. The address used was click here site name.com:2082
The 2082 is the port that was being blocked.

Can you try accessing the problem page from a different computer which does not have the same security?

  scotty 13:04 02 Dec 2009

For click here. read:
h t t p : / / my site name.com:2082

  Kilty 13:05 02 Dec 2009

It is the c panel that I am trying to access. How do I unblock the port?

Thanks for your reply and any more help given.

  johnnyrocker 20:47 02 Dec 2009

why no try with firewall disabled or set it to allow access?



johnny

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Best of the Grad Shows 2017: University of the West of England (UWE)

Best value Mac: Which is the best £1249 Mac to buy

Les meilleures GoPro 2017